Muscle D Fitness Commercial Cardio Equipment Warranty

Summary

Warranty Details (All Cardio Lines)

Muscle D Fitness warrants its products against defects in material and workmanship. This warranty is extended only to the original purchaser. During the warranty period, the product will be repaired or replaced at Muscle D Fitness’s option. All products must be registered within 30 days of purchase to receive warranty service.

Repair or replacement provided under this warranty is the user's exclusive remedy. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only. To claim under this warranty, the buyer must notify Muscle D Fitness or an authorized Muscle D Fitness dealer within 30 days of discovering any non-conformity and complete all information in the Muscle D Customer Service Request Form.

Commercial Elliptical Warranty

  • 7 Years: Structural Frame
  • 2 Years: Mechanical & Electrical Parts (incl. Primary Console Parts)
  • 1 Year: Labor (Base, Console, Mechanical & Electric Parts)
  • 1 Year: Wear Items (Wheels, Grips, Straps, Cosmetic Items)
  • 90 Days: High-Wear Console Items (incl. Headphone Jacks & USB Connectors)

Commercial Stairmill Warranty

  • 7 Years: Structural Frame
  • 5 Years: Stairmill Drive Motor
  • 2 Years: Mechanical & Electrical Parts (incl. Primary Console Parts)
  • 1 Year: Labor (Base, Console, Mechanical & Electric Parts)
  • 1 Year: Wear Items (Grips, Straps, Cosmetic Items)
  • 90 Days: High-Wear Console Items (incl. Headphone Jacks & USB Connectors)

Commercial Treadmill Warranty

  • 7 Years: Structural Frame
  • 5 Years: Treadmill Drive Motor
  • 2 Years: Mechanical & Electrical Parts (incl. Primary Console Parts)
  • 1 Year: Labor (Base, Console, Mechanical & Electric Parts)
  • 1 Year: Wear Items (Belt, Grips, Straps, Cosmetic Items)
  • 90 Days: High-Wear Console Items (incl. Headphone Jacks & USB Connectors)

Commercial Bike Warranty (Upright & Recumbent)

  • 7 Years: Structural Frame
  • 2 Years: Mechanical & Electrical Parts (incl. Primary Console Parts)
  • 1 Year: Labor (Base, Console, Mechanical & Electric Parts)
  • 1 Year: Wear Items (Seats, Pedals, Grips, Straps, Cosmetic Items)
  • 90 Days: High-Wear Console Items (incl. Headphone Jacks & USB Connectors)

View full warranty information.

Extended Warranty When Purchased Through My Fitness Outlet LLC

When you buy any Muscle D Fitness product from My Fitness Outlet LLC, your warranty coverage is automatically registered and extended with the manufacturer. This means :

  • Seamless Claim Processing: My Fitness Outlet submits and tracks all warranty claims directly with Best Fitness on your behalf.
  • No Extra Fees: The warranty terms above apply without additional cost; coverage is honored exactly as if the item were purchased directly from the manufacturer.
  • Priority Support: Our team coordinates part replacements, repairs, and logistics so you spend less time waiting and more time training.

Because My Fitness Outlet is an authorized distributor, all manufacturer benefits—including parts availability and technical support—remain fully intact and are often expedited.

How to Obtain Warranty Service

  1. Contact My Fitness Outlet LLC first.
  2. Provide your proof of purchase (order confirmation or receipt).
  3. Our support team will issue a Return Authorization Number (RAN) and detailed shipping instructions if a return is required.
  4. You must pre-pay freight and insure the shipment; My Fitness Outlet cannot accept freight-collect packages.

Note: Any alteration, forgery, or absence of proof-of-purchase will void this warranty.