Security

Your Security Is Our Priority

Every purchase is an act of trust. We partner with Shopify—the world’s leading commerce platform—to protect that trust with industry‑leading technology, independent certifications, and clear, customer‑first policies.

Last updated: May 1, 2025

1 · How We Process Payments Securely

My Fitness Outlet uses Shopify Payments, which is automatically activated for all major cards, Apple Pay, Google Pay, and PayPal the moment our store goes live—no third‑party gateways or extra logins needed.

  • PCI Level 1 Certification: Shopify is certified at the highest level of the Payment Card Industry Data Security Standard (PCI DSS), so every transaction meets rigorous global requirements.
  • Transport Layer Security (TLS): 256‑bit TLS encryption locks down data from your browser to our checkout, preventing eavesdropping or tampering.
  • Tokenization & Secure Storage: Card details are replaced by temporary tokens and stored in Shopify’s secure “vault,” never on our servers.
  • Two‑Factor Authentication (2FA): All internal My Fitness Outlet and Shopify staff logins require a second verification step—dramatically reducing the risk of unauthorized account access.

2 · Independent Certifications & Audits

Security promises are only as good as the audits behind them. Shopify undergoes multiple third‑party assessments each year, and My Fitness Outlet inherits that protection.

  • SOC 2 Type II & SOC 3: Annual audits verify robust controls for security, availability, and confidentiality.
  • Transparency Report: Shopify publishes bi‑annual data on legal information requests, underscoring its commitment to user privacy.
  • Continuous Monitoring: Automated systems and dedicated security teams guard against intrusions 24/7/365.

3 · Real‑Time Fraud Prevention Tools

Credit‑card fraud costs the ecommerce world billions each year. Here’s how we keep your order safe:

  • Fraud Analysis Engine: Machine‑learning models flag suspicious orders for manual review before they ship.
  • Dynamic 3D Secure: In markets where additional authentication is required, customers complete a quick extra verification step—no extra setup on your end.
  • Chargeback Protection: Eligible Shop Pay purchases are covered against fraudulent disputes—Shopify reimburses both the funds and the fee.
  • Custom Rules: Our team leverages Shopify Flow to automatically block high‑risk patterns while keeping checkout smooth for genuine customers.

4 · Privacy & Data Protection

Beyond payment details, we safeguard every piece of personal information you share.

  • GDPR & CCPA‑Ready: Shopify’s platform is built for global privacy compliance; we honor all data‑access and deletion requests. Please contact us at privacy@myfitnessoutlet.com to remove your data.
  • No Data Reselling—Ever: Your information stays between you, us, and the bank. We will never sell or lease it to third parties.
  • Secure Backups & Patching: Systems are continuously updated and backed up to ensure both stability and security.

5 · Your Safety Net

  • 30‑Day Returns: If something isn’t right, send it back—no hoops.
  • Price‑Match Guarantee: Find a lower advertised price on the same item? We’ll match it.
  • U.S‑Based Support 7 days a week: Real humans who train on the same gear we sell—ready via chat, email, or phone.

Frequently Asked Questions

Do you store my credit‑card information?

No. Your card data is tokenized and stored securely by Shopify Payments, not on My Fitness Outlet or Shopify's servers.

What if my card is charged fraudulently?

Contact us immediately. Eligible Shop Pay purchases are protected under Shopify Protect, and most issuers offer zero‑liability policies.

Can I pay without saving any details?

Yes—choose Guest Checkout or pay with Apple Pay / Google Pay to avoid manual data entry.

Ready to upgrade your training gear? Shop with total confidence—our checkout is as tough as the equipment we sell.