Payments & Security

Your Security Is Our Priority

Every purchase is an act of trust. We partner with Shopify to protect that trust with industry-standard security, independent certifications, and clear, customer-first policies.

Last updated: October 2026

1 · How We Process Payments Securely

My Fitness Outlet uses Shopify Payments and vetted third-party processors to accept major debit/credit cards and accelerated checkouts where available. We do not store full card numbers on our servers.

  • PCI DSS Level 1: Transactions are handled by providers certified to the highest PCI level.
  • TLS encryption: Our checkout uses modern TLS to protect data in transit.
  • Tokenization: Sensitive card data is replaced with secure tokens for authorization and refunds.

2 · Independent Certifications & Audits

Shopify undergoes regular third-party security and compliance assessments (e.g., PCI DSS). We inherit these controls through the platform’s managed checkout and infrastructure.

3 · Real-Time Fraud Prevention

  • Automated screening: Orders are evaluated for risk using fraud-analysis tools; suspicious orders may require manual review.
  • Additional verification: When required by issuers or regulations, extra authentication (e.g., 3-D Secure) may apply.
  • Dispute support: If you suspect unauthorized use, contact your card issuer and help@myfitnessoutlet.com; most issuers offer zero-liability protection. We’ll assist with documentation.

4 · Privacy & Data Protection

  • Your rights: We honor requests to access or delete personal data in accordance with applicable law. Email help@myfitnessoutlet.com.
  • Your privacy choices: We share some personal information with advertising partners, which some state laws treat as a "sale" or "sharing" of personal information. You can opt out at any time on our Your Privacy Choices page. See our Privacy Policy for details.
  • Secure operations: Systems are regularly updated and monitored to help protect availability and integrity.

5 · Your Safety Net (Policies You Can Count On)

  • Shipping: Shipping is priced by brand, weight and destination, and the exact cost is shown at checkout before you pay. Upgraded Threshold/White Glove delivery may cost extra. Alaska, Hawaii, and U.S. territories (including Puerto Rico) may have added charges and/or longer transit times.
  • Returns: 30 days from delivery (new only: unopened in original packaging / never used). Return shipping is the customer’s responsibility. A 10% restocking fee applies to all returns. Orders can be cancelled within 24 hours of purchase. No exchanges.
  • Support: Monday–Friday, 9 AM–5 PM Arizona time (MST) by phone and email. Our AI chat assistant answers questions 24/7.

6 · Paying With Crypto (USDC on Base)

Where available through Shopify Payments, you can pay with USDC, a stablecoin pegged to the U.S. dollar, on the Base network. One USDC equals one dollar, so the price you see is the price you pay.

  1. Add items to your cart and choose USDC at checkout. It works with guest checkout and Shop Pay.
  2. Connect a wallet that supports Base, such as Coinbase Wallet or MetaMask.
  3. Approve the payment in your wallet.
  • Your USDC must be on Base. If it's on Ethereum or Solana, move it to Base first; your wallet can help.
  • Refunds go back in USDC to the wallet you paid from, less any restocking fee.
  • No chargebacks: USDC payments can't be disputed through a card issuer the way card payments can.
  • One-time purchases only: USDC doesn't support subscriptions or post-purchase upsells.

Frequently Asked Questions

Do you store my credit-card information?

No. Payments are processed by Shopify Payments and its PCI-compliant processors using tokenization. My Fitness Outlet does not store full card numbers on our servers.

What if my card is charged fraudulently?

Contact your card issuer immediately and email us at help@myfitnessoutlet.com. We’ll help with documentation for your bank. Most issuers provide zero-liability protection for unauthorized charges.

Can I check out without saving details?

Yes. You can use guest checkout or an accelerated option (where available) to minimize manual entry.

Shop with confidence—our secure checkout and transparent policies are designed to protect you from click to delivery.