Need help choosing the right equipment, tracking an order, or starting a return? Our support team is here to make things easy—before you buy and long after your delivery.
Live Chat: Use the chat bubble in the bottom-right corner of our site (when available)
Hours: Monday - Friday, 9:00 AM - 5:00 PM PST
What can we help with?
Product Questions: Get help picking the right equipment for your space, goals, and budget.
Order Support: Shipping updates, tracking help, or delivery questions.
Returns & Cancellations: Email help@myfitnessoutlet.com with your order number and a quick summary.
Live Chat Assistance: Fast answers when agents are available.
Business Address
My Fitness Outlet LLC 2942 N 24th St Ste 115 Phoenix, Arizona 85016 US
We do our best to respond to all inquiries within 1 business day.
Your Security Is Our Priority
Every purchase is an act of trust. We partner with Shopify to protect that trust with industry-standard security, independent certifications, and clear, customer-first policies.
Last updated: Janurary 25th, 2026
1 · How We Process Payments Securely
My Fitness Outlet uses Shopify Payments and vetted third-party processors to accept major debit/credit cards and accelerated checkouts where available. We do not store full card numbers on our servers.
PCI DSS Level 1: Transactions are handled by providers certified to the highest PCI level.
TLS encryption: Our checkout uses modern TLS to protect data in transit.
Tokenization: Sensitive card data is replaced with secure tokens for authorization and refunds.
2 · Independent Certifications & Audits
Shopify undergoes regular third-party security and compliance assessments (e.g., PCI DSS). We inherit these controls through the platform’s managed checkout and infrastructure.
3 · Real-Time Fraud Prevention
Automated screening: Orders are evaluated for risk using fraud-analysis tools; suspicious orders may require manual review.
Additional verification: When required by issuers or regulations, extra authentication (e.g., 3-D Secure) may apply.
Dispute support: If you suspect unauthorized use, contact your card issuer and help@myfitnessoutlet.com; most issuers offer zero-liability protection. We’ll assist with documentation.
4 · Privacy & Data Protection
Your rights: We honor requests to access or delete personal data in accordance with applicable law. Email help@myfitnessoutlet.com.
No data reselling: We do not sell or lease your personal information.
Secure operations: Systems are regularly updated and monitored to help protect availability and integrity.
5 · Your Safety Net (Policies You Can Count On)
Shipping:
Free standard shipping on most U.S. orders. Upgraded Threshold/White Glove delivery may cost extra. Alaska, Hawaii, and U.S. territories (including Puerto Rico) may have added charges and/or longer transit times.
Returns:30 days from delivery (new only: unopened in original packaging / never used). Return shipping is the customer’s responsibility. A 10% restocking fee applies. No exchanges.
Support:Mon–Fri, 9am–5pm PST via phone, email, and live chat (when available).
6 · Crypto Payments (USDC on Base)
Where available through Shopify Payments, customers may be able to pay with USDC (a USD-pegged stablecoin) on the Base network using a supported crypto wallet. Availability and features can vary by region and Shopify eligibility.
Network requirement: Customers must have USDC on Base to complete checkout.
Operational differences: USDC payments may not support subscriptions, partial captures, post-purchase upsells, or disputes/chargebacks like card payments.
Refunds: If a refund is approved, it’s processed through Shopify Payments according to the payment method used and applicable rules.
Frequently Asked Questions
Do you store my credit-card information?
No. Payments are processed by Shopify Payments and its PCI-compliant processors using tokenization. My Fitness Outlet does not store full card numbers on our servers.
What if my card is charged fraudulently?
Contact your card issuer immediately and email us at help@myfitnessoutlet.com. We’ll help with documentation for your bank. Most issuers provide zero-liability protection for unauthorized charges.
Can I check out without saving details?
Yes. You can use guest checkout or an accelerated option (where available) to minimize manual entry.
Shop with confidence—our secure checkout and transparent policies are designed to protect you from click to delivery.
Power Plate MOVE
$3,620.00 USD
Power Plate MOVE
The Power Plate MOVE is a vibrating exercise platform designed for full-body workouts, enhancing core strength, balance, and stability. It utilizes PrecisionWave Technology to provide a high-quality harmonic vibration system, which activates up to 95% of muscle fibers, compared to 55% in standard workouts.
Power Plate MOVE – Advanced Home Vibration Training System
Discover the perfect blend of power, portability, and performance with the Power Plate MOVE. Designed to help you increase bone density, burn more calories, improve muscle recovery, and boost circulation, this compact vibration plate is your gateway to a full-body workout in the comfort of your home. Whether you're a fitness enthusiast or on a rehabilitation journey, the MOVE delivers endless benefits in one sleek, user-friendly machine.
Key Features & Benefits
Increase bone density and enhance muscle strength
Burn calories and fat quicker for a leaner physique
Improve muscle recovery and boost circulation
Enhance flexibility and activate more muscle fibers
Compact, columnless base design saves space without compromising performance
Lightweight yet sturdy enough to support up to 300lbs
Six variable frequency modes for customizable workouts
Easy-to-use remote control and digital timer (up to 9 minutes continuous)
PrecisionWave™ Technology for high-fidelity harmonic vibration
FREE Mystery Gift included with every purchase
Detailed Overview
The Power Plate MOVE is engineered with advanced vibration technology that sends up to 50 micro-vibrations per second through your body. These vibrations activate more muscles, helping you burn more calories, improve circulation, and speed up muscle recovery. The MOVE’s innovative design features a columnless base for maximum space efficiency and a robust platform that supports a full 300lbs, making it ideal for any home gym.
With six variable frequency modes ranging between 30-40Hz, you can easily tailor your workout to suit your fitness level and goals. The integrated digital timer, complete with large, easy-to-use buttons, ensures you can focus on your form and technique. Whether you want a relaxing massage to boost recovery or an intense sweat-inducing workout, the MOVE adapts to your needs.
Color: Red, Black, Silver, or Wood
Max Load: 300lbs
Frequency Modes: 6 variable frequency modes (30-40Hz)
Timer: Digital timer counting continuously up to 9 minutes
Control: Remote control for effortless operation
Design: Columnless base for space-saving and enhanced mobility
Additional Features: Includes strap set, rubber mat, and power cord
FDA Registration: Class 1c US FDA-registered device
How It Works & User Scenarios
The MOVE uses state-of-the-art vibration technology to deliver micro-vibrations that force your muscles to contract more frequently than during conventional exercise. Here’s how you can incorporate the MOVE into your routine:
Quick Fat-Burning Sessions: Use a 30- to 60-second quick-start program to kickstart your metabolism and burn fat faster.
Recovery & Flexibility: Choose lower intensity settings for a relaxing massage that improves circulation and aids muscle recovery after strenuous workouts.
Strength & Core Training: Engage in dynamic exercises using the MOVE’s stable platform to improve core strength and overall balance.
Space-Saving Home Workouts: Its compact, columnless design means you can easily move it from room to room, making it perfect for small spaces.
Join thousands of satisfied customers who have transformed their lives with Power Plate’s vibration technology. Check out our best sellers and see why professional athletes, rehabilitation centers, and wellness facilities worldwide trust Power Plate.
Right after checkout you receive an email summarizing your purchase, billing & shipping details, and order number. Keep this message handy—it’s your receipt and first reference point.
2. Processing
Our team verifies payment, allocates stock, and preps the paperwork. If anything stalls (e.g., back‑order), we’ll reach out by phone or email with options.
3. Packing & Labeling
Products are securely boxed or palletized, then matched with the best carrier: small parcels go UPS/FedEx/USPS; bulky items ride LTL freight. Lead‑time estimates live on every product page.
4. Shipping & Tracking
As soon as your label prints, you’ll get a “Shipment on the way” email with tracking and a Bill of Lading (for freight). Follow the link to watch each scan in real time.
5. Delivery
Small packages: arrive at your door with no signature required.
Freight: the local terminal calls to book a curbside appointment. Be present to sign, inspect, and note any damage before the driver leaves.
6. Inspection, Support & Setup
Open every box within 2‑3 days. If parts are missing or damaged, snap photos/video and email help@myfitnessoutlet.com—we’ll fast‑track replacements. Need assembly? Confirm your service date or tackle setup yourself.
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