Power Plate Warranty

Sales & Warranty Terms and Conditions Summary

Scope & Acceptance of Terms

These Terms and Conditions of Sale (“Terms and Conditions”) apply to all orders, purchase orders, quotations, and sales of Power Plate® products (“Product”) and services in the United States between Performance Health Systems, LLC (“PHS”) and the purchaser (“Customer”). Any different or additional terms in Customer documents have no effect. By placing an order, accepting delivery, or using the Product, Customer agrees to be bound by these Terms and Conditions.

Orders & Prices

  • PHS reserves the right to accept or reject orders and to limit quantities.
  • Prices are F.O.B. origin and do not include shipping, handling, taxes, or duties.

Shipping, Risk of Loss & Availability

PHS ships only to U.S. and Canada addresses. Delivery dates are estimates. Title and risk of loss transfer to Customer when PHS tenders the shipment to the carrier.

Payment Terms

Full payment is charged at order placement. PHS accepts Visa, MasterCard, American Express, and Discover. Cash, COD, and personal checks are not accepted without prior written agreement.

Return Policy (30 Days)

If not completely satisfied, Customer may return a Power Plate® product within 30 days of delivery. Email help@myfitnessoutlet.com to request a Return Merchandise Authorization (RMA). Refunds = purchase price − shipping − 15 % restocking fee.

Limited Warranty

PHS warrants Power Plate® products against defects in materials and workmanship for one (1) year from purchase, unless otherwise stated. Remedy is limited to repair, replacement, or refund at PHS’s discretion.

Warranty Exclusions

  • Improper use, storage, handling, maintenance, or installation
  • Abuse, neglect, catastrophe, or abnormal conditions
  • Third-party products (sold “as is” — see original manufacturer)
  • Software embedded in Product (subject to separate license)

Limitation of Liability

PHS is not liable for incidental, special, indirect, or consequential damages. Liability is limited to the purchase price of the Product.

Dispute Resolution

Any claim shall be resolved by arbitration in Chicago, IL under the Commercial Arbitration Rules of the American Arbitration Association. Each party bears its own costs.

Governing Law

The laws of the State of Delaware govern all matters arising out of these Terms and Conditions.

View Power Plate full warranty.

Extended Warranty When Purchased Through My Fitness Outlet LLC

When you buy any Power Plate product from My Fitness Outlet LLC, your warranty coverage is automatically registered and extended with the manufacturer. This means :

  • Seamless Claim Processing: My Fitness Outlet submits and tracks all warranty claims directly with Best Fitness on your behalf.
  • No Extra Fees: The warranty terms above apply without additional cost; coverage is honored exactly as if the item were purchased directly from the manufacturer.
  • Priority Support: Our team coordinates part replacements, repairs, and logistics so you spend less time waiting and more time training.

Because My Fitness Outlet is an authorized distributor, all manufacturer benefits—including parts availability and technical support—remain fully intact and are often expedited.

How to Obtain Warranty Service

  1. Contact My Fitness Outlet LLC first.
  2. Provide your proof of purchase (order confirmation or receipt).
  3. Our support team will issue a Return Authorization Number (RAN) and detailed shipping instructions if a return is required.
  4. You must pre-pay freight and insure the shipment; My Fitness Outlet cannot accept freight-collect packages.

Note: Any alteration, forgery, or absence of proof-of-purchase will void this warranty.