Golden Designs Warranty

Warranty Details

Warranty

5 Year Limited Warranty: Golden Designs, Inc. warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 – 5 years from the original date of purchase. This sauna is for INDOOR use only; placing it outdoors will VOID this warranty. Damage caused by rain, snow, sun, wind, extreme temperatures, or modifications to the sauna/components is not covered.

Extent of Warranty

This limited warranty applies to Golden Designs-branded products delivered in the continental United States or Canada and extends only to the original purchaser at the original installation site. The warranty becomes valid at purchase and terminates after the period listed above, or if the product is transferred or relocated. Your dated sales receipt is required as proof of purchase; the warranty is not transferable.

Manufacturer Warranty

All Golden Designs products are produced with premium components and are warranted to be free from defects at delivery. Appliance warranties (e.g. stereos, CD/DVD players) are extended through their manufacturers. Exchanged parts become property of Golden Designs, which reserves the right to substitute equivalent parts. Defective parts must be returned pre-paid; you are responsible for shipping, duties, insurance, and proof of purchase. Altered or defaced serial numbers void this warranty. Coverage includes parts only—labor is excluded.

Warranty Limitations

This warranty is void if the unit is subjected to commercial use, negligence, alteration, misuse, abuse, unauthorized repairs, improper installation, or circumstances beyond Golden Designs’ control, including but not limited to:

  • Use of lacquer or paints
  • Placement on non-approved surfaces
  • Outdoor applications
  • Normal wear, tear, or weathering
  • Use contrary to instructions
  • Worn-out receptacle

Surface cracks are natural characteristics of wood (expansion & contraction) and are not considered defects.

Disclaimers

Golden Designs, Inc. is not liable for loss of use, incidental or consequential damages, removal of custom fixtures, crane costs, or any injury or property damage arising from use or inability to use the product. Specifications may change without notice.

Legal Remedies

This limited warranty gives you specific legal rights; you may have other rights that vary by state or province.

Customer Service

Contact your authorized dealer for service. For further assistance email info@goldendesignsinc.com or call (909) 212-5555.

* Limited Lifetime Warranty: 5 years on heating elements & electronics; 1 year on radio and wood structure.

Warranty Card

Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please complete and mail this card within 60 days of purchase, along with a copy of your sales receipt, to:

Golden Designs, Inc.
3550 Jurupa Street, Unit B
Ontario, CA 91761

Note: The serial number (S/N) is located on the sauna’s front panel, rear panel, or carton.

All fields must be completed to validate the warranty

Name: ______________________________

Address: ______________________________

City: ______________________________

State: ______________________________

Zip Code: ______________________________

Phone Number: ______________________________

Purchase Date: ______________________________

Product Model: ______________________________

Purchase From: ______________________________

Serial Number: ______________________________

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Extended Warranty When Purchased Through My Fitness Outlet LLC

When you buy any Dynamic Saunas product from My Fitness Outlet LLC, your warranty coverage is automatically registered and extended with the manufacturer. This means :

  • Seamless Claim Processing: My Fitness Outlet submits and tracks all warranty claims directly with Best Fitness on your behalf.
  • No Extra Fees: The warranty terms above apply without additional cost; coverage is honored exactly as if the item were purchased directly from the manufacturer.
  • Priority Support: Our team coordinates part replacements, repairs, and logistics so you spend less time waiting and more time training.

Because My Fitness Outlet is an authorized distributor, all manufacturer benefits—including parts availability and technical support—remain fully intact and are often expedited.

How to Obtain Warranty Service

  1. Contact My Fitness Outlet LLC first.
  2. Provide your proof of purchase (order confirmation or receipt).
  3. Our support team will issue a Return Authorization Number (RAN) and detailed shipping instructions if a return is required.
  4. You must pre-pay freight and insure the shipment; My Fitness Outlet cannot accept freight-collect packages.

Note: Any alteration, forgery, or absence of proof-of-purchase will void this warranty.