Eu4ric Wellness Warranty

Warranty

Quality and customer satisfaction are our topmost priorities. We proudly offer a 1-year manufacturers warranty on products with factory defects. Please be informed that this warranty does not cover the natural wear and tear of the product. However, in many cases, we can resolve issues with small replacement parts, ensuring your system remains in optimal condition. It is important to note, Eu4ric Wellness as a company does not offer a warranty. We simply file a claim to the manufacturing company and assist in getting the accessory or item replaced. We are here to help.

If you have further queries or concerns about our shipping, return, or warranty policies, please don't hesitate to contact us using the chat or email.

Liability Policy

Once an order has been shipped from our facility and is in the possession of the freight or shipping agency, the responsibility for the product is transferred to the customer. While we take every precaution to ensure that our products are packaged securely and handled with care, we are not liable for any damage or loss that may occur during transit.

We highly recommend to purchase ROUTE shipping insurance so that in the rare case that your package is lost, stolen or damaged you have the peace of mind you can have it replaced.

We understand the importance of receiving your products in good condition and are committed to working with our customers to resolve any issues that may arise during shipping. However, it is important to note that we cannot assume responsibility for the actions or mishandling of third-party shipping agencies.

In the event that your product arrives damaged or with any discrepancies, please contact us immediately. We will do our best to assist you in filing a claim with the shipping agency and finding a satisfactory resolution. Our goal is to ensure that you are satisfied with your purchase and that any concerns are addressed promptly and effectively.

Please be aware that our ability to assist with shipping-related issues may be limited by the policies and procedures of the shipping agency. We encourage our customers to inspect their products upon receipt and report any problems as soon as possible to facilitate a timely resolution.

Thank you for choosing our products. We value your business and are dedicated to providing you with quality products and exceptional customer service.

Extended Warranty When Purchased Through My Fitness Outlet LLC

When you buy any Eu4ric Wellness product from My Fitness Outlet LLC, your warranty coverage is automatically registered and extended with the manufacturer. This means :

  • Seamless Claim Processing: My Fitness Outlet submits and tracks all warranty claims directly with Best Fitness on your behalf.
  • No Extra Fees: The warranty terms above apply without additional cost; coverage is honored exactly as if the item were purchased directly from the manufacturer.
  • Priority Support: Our team coordinates part replacements, repairs, and logistics so you spend less time waiting and more time training.

Because My Fitness Outlet is an authorized distributor, all manufacturer benefits—including parts availability and technical support—remain fully intact and are often expedited.

How to Obtain Warranty Service

  1. Contact My Fitness Outlet LLC first.
  2. Provide your proof of purchase (order confirmation or receipt).
  3. Our support team will issue a Return Authorization Number (RAN) and detailed shipping instructions if a return is required.
  4. You must pre-pay freight and insure the shipment; My Fitness Outlet cannot accept freight-collect packages.

Note: Any alteration, forgery, or absence of proof-of-purchase will void this warranty.