Endurance by Body‑Solid Commercial Warranty

Warranty Agreement

This Warranty applies only in the United States to Cardio products manufactured or distributed by Body‑Solid under the Endurance by Body‑Solid brand name.

Light Commercial Warranty

  • 15 YEARS on Frame
  • 3 YEARS on Parts
  • 2 YEARS on Electronics (excludes batteries)
  • 6 MONTHS on Wear Items
  • 1 YEAR on Labor

In‑Home Warranty

  • LIFETIME on Frame
  • 5 YEARS on Parts
  • 2 YEARS on Electronics (excludes batteries)
  • 6 MONTHS on Wear Items
  • 1 YEAR on Labor

This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body‑Solid, Inc. ("Body‑Solid") under the ENDURANCE by Body‑Solid brand name (hereinafter referred to as “Product”).

Body‑Solid warrants that the Product you have purchased for in‑home or light‑commercial use from Body‑Solid or from an authorized Body‑Solid reseller is free from defects in materials or workmanship under normal use during the warranty period.

Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.

This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.

It excludes expendable parts such as paint and finish.

This Warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the Product.

What Is Covered?

During the warranty period, Body‑Solid will, in its sole discretion, at no additional charge (for the designated warranty period listed above), provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions, or otherwise fails to conform with this limited warranty under normal commercial, personal, family, or household use. In repairing the Product, Body‑Solid may replace defective parts with new or, at Body‑Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance.

All exchanged parts and Products replaced under this limited warranty will become the property of Body‑Solid. Body‑Solid reserves the right to change manufacturers of any part to cover any existing warranty.

How Long Coverage Lasts

Body‑Solid warrants that the Product you have purchased for commercial, personal, family, or household use from Body‑Solid or from an authorized ENDURANCE by Body‑Solid dealer will be free from any material defects in materials or workmanship under normal use during the warranty period from the date of purchase.

Important Additional Terms and Restrictions

This warranty extends only to the original purchaser and is void if:

  • The Product is not assembled/installed per instructions.
  • Proof‑of‑purchase or serial number is altered or forged.
  • The Product is purchased from an unauthorized source.
  • The Product is damaged due to accident, misuse, abuse, modification, or improper service.

It does not cover expendable parts such as batteries, paint, or finish, nor labor for floor models and demo units. Travel charges may apply outside normal dealer service areas. Improper maintenance voids this warranty.

How to Redeem This Warranty

Call Body‑Solid at 1‑800‑556‑3113 to obtain a Return Authorization Number (RAN). Return the Product with the RAN and sales receipt to: Body‑Solid, Inc., Attn: ENDURANCE by Body‑Solid Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. Pre‑pay all shipping, taxes, duties, and insurance. Body‑Solid will not accept freight‑collect shipments. You assume the risk of loss during shipment.

State Law & Liability

This warranty gives you specific legal rights; you may also have other rights that vary by state. THIS IS THE ONLY WARRANTY APPLICABLE TO ENDURANCE by Body‑Solid PRODUCTS. Any implied warranties are limited to the terms of this warranty. Some states do not allow limitations on implied warranties or incidental/consequential damages, so these limitations may not apply to you.

Warranty is not applicable outside the United States — Before returning a product you must call ENDURANCE by Body‑Solid at 1‑800‑833‑1227 for a RAN. No freight‑collect returns will be accepted.

Extended Warranty When Purchased Through My Fitness Outlet LLC

When you buy any Endurance by Body‑Solid product from My Fitness Outlet LLC, your warranty coverage is automatically registered and extended with the manufacturer. This means:

  • Seamless Claim Processing: My Fitness Outlet submits and tracks all warranty claims directly with Body‑Solid on your behalf.
  • No Extra Fees: The warranty terms above apply without additional cost; coverage is honored exactly as if the item were purchased directly from the manufacturer.
  • Priority Support: Our team coordinates part replacements, repairs, and logistics so you spend less time waiting and more time training.

Because My Fitness Outlet is an authorized distributor, all manufacturer benefits—including parts availability and technical support—remain fully intact and are often expedited.

How to Obtain Warranty Service

  1. Contact My Fitness Outlet LLC first.
  2. Provide your proof of purchase (order confirmation or receipt).
  3. Our support team will issue a Return Authorization Number (RAN) and detailed shipping instructions if a return is required.
  4. You must pre‑pay freight and insure the shipment; My Fitness Outlet cannot accept freight‑collect packages.

Note: Any alteration, forgery, or absence of proof‑of‑purchase will void this warranty.